Returns & Exchanges
At Ghar Soaps, we strive to ensure your skin receives the premium care it deserves, but if you are not entirely satisfied with your purchase, we are here to help. We offer a 7-day return policy for unused and unopened products to maintain the highest standards of hygiene and quality.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our dedicated WhatsApp line within 7 days of delivery with your order ID and photos of the product.
- 2.Quality Inspection
Once your request is received, our team will review the details to ensure the item is in its original packaging and has not been used or tampered with.
- 3.Reverse Pickup
After approval, we will arrange a reverse pickup from your address; please ensure the product is securely packed to prevent damage during transit.
- 4.Refund Processing
Upon receiving the return at our warehouse and completing the final check, your refund will be processed to the original payment method within 5-7 business days.